Support center | Dream rent a car Podgorica - Montenegro

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Home
Reservations
- View or modify
Vehicles
Blog Tips
Support center
Prices
About Us
- Locations
Contact
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+38267731133
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CUSTOMER SUPPORT

BEFORE RENTAL

How old do I need to be to rent from DREAM rent a car?
If I have issues during the reservation process, who can I contact?
Can i pick up my reservations out off office?
What category of vehicles can I reserve?
What is Insurance Excess?
What are additional insurance packages?
What is SCDW (Super Collision Damage Waiver)?
What is WUG (Wheels Undercarriage and Glass protection)?
How can i decrease the excess amount?
Do i need to choose additional insurance during the reservation process?
Do i need to reserve additional equipment before the vehicle pickup?
Can i use the rented vehicle outside of Montenegro?
Is there a limit on the mileage done during the rent period?
Is there a maximum vehicle rent period?
What is the minimum amount of time I can rent a vehicle for?
Can the rented vehicle be dropped off at a location other than the pick up one?
Does the reservation need to have the exact pick up time?
Can pick up and drop off be selected outside the working hours of the office?

RESERVATIONS

The reservation process is completed but my voucher was not issued?
What are the types of insurance available?
Can the reservation be changed before the vehicle pick up?
If i am late to pick up the vehicle at the specified time how long will it be available to me?
Can I cancel my reservation without a cancelation fee?
Do I have to have a user account to make a reservation?
What documents do I need to have to pick up the selected vehicle?
If i cannot pick up my reserved vehicle personally can someone else do it for me?

DURING RENTAL

Option "additional driver" on rental contract?
All options about returning the vehicle?
How can I add additional cover packages?
Countries in which can rented vehicle be used?
Rental of extras in a rented vehicle?
What to do if I have any problem with car?

VEHICLE DROP OFF

How do I get my funds returned in case of an accident?
Deposit unblocked (fund reservation)
Reviews and opinions on the service received?
In case of vehicle damages, how and when is it paid for?
Can my credit card be charged after the rental period?
How can I pay for the rental service?

VEHICLE PICKUP

Can I leave a cash deposit?
Taking cover package when I have rented vehicle?
What is the cover package?
Additional costs during the rental period?
Adding an "extra driver" option?
Travel abroad by rented vehicle?
Is there a limit on the mileage done during the rent period?
Do I pick up the vehicle with a full tank?
Picking up the vehicles in locations other than your offices?
How can payment be made for the rent?

TECHNICAL INQUIRES

What to do in case of car key loss?
Problem with unlocking a rented vehicle?
Problem with locking a rented vehicle?
What if I can not start the engine?
Problem with mechanical or electrical hand brake?
What is auto hold?
Using of fuel type in a rented vehicle?
What do I do if I used the wrong fuel type?
What to do if I run out of fuel?
Resetting the indicator of improper tire pressure?
How can I contact the technical support?
Mandatory equipment in the rented vehicle?
Problems that makes further travel impossible?
Malfunction is caused by a damaged wheel/tire?
Recommended fluid level in the rented vehicle
What if the outer lighting on the car is faulty?
Rented vehicle with a smaller malfunction (e.g. faulty radio)?
The functionality of the electrical equipment connection?
Transporting the animals in the rented vehicle?
Transportation of large and heavy items in a rented vehicle?
Events- car races and similiar events?
Use of rented vehicles on non-first-class roads?
Proper pneumatics?
Sticking foils/labels on a rented vehicle?
Technical modifications to the rented vehicle?
Smoking inside the vehicle?
Instructions for regular maintenance of a rented vehicle?
A repair or tire shop when I have rented vehicle?
Installing of the child seat and/or booster?
Safe way to transport children in rented vehicle?
Instructions in case of accidents, theft of vehicles or vandalism?
Damage to pneumatic and/or wheel rims?
How to insure the vehicle when parking it?
What equipment comes with every vehicle?
Theft of documents and/or registration labels?

Featured Articles

Popular Articles

How old do I need to be to rent from DREAM rent a car?
If I have issues during the reservation process, who can I contact?
Can i pick up my reservations out off office?
What category of vehicles can I reserve?
What is Insurance Excess?

Newest Articles

How can I pay for the rental service?
Can my credit card be charged after the rental period?
In case of vehicle damages, how and when is it paid for?
Theft of documents and/or registration labels?
What equipment comes with every vehicle?

Recently Updated Articles

If I have issues during the reservation process, who can I contact?
How can I pay for the rental service?
Can my credit card be charged after the rental period?
In case of vehicle damages, how and when is it paid for?
Theft of documents and/or registration labels?

FAQs coming soon

About us

Dream Rent is a professional rent a scooter Podgorica and rent a car Podgorica company, providing reliable scooter rental, motorcycle rental and car hire services across Montenegro. Fast delivery, airport pick-up and premium customer support are the foundation of Dream Rent.

Working Hours:

Monday – Friday: 09:00 – 17:00
Saturday: Closed
Sunday: Closed

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